Contact us
Do you have a question or maybe a complaint? Choose a contact option:
Available on business days from 9:00 AM to 4:00 PM CE(S)T
We will WhatsApp back on business days from 8:30 AM to 4:30 PM CE(S)T
We will email back on business days from 8:30 AM to 4:30 PM CE(S)T
Delivery issues?
If you have questions or problems regarding the delivery of your parcel, you can directly contact Jan Geert Plaisier via email: [email protected]. He will gladly help you out.
Complaints?
Our principle is: we want to make it as easy as possible, both for you and for us! So if there's a problem, we'd like to solve it as soon as possible. Please let us know. You can do this by email, but calling us is possible as well on business days between 08.30 am and 4.30 pm CE(S)T. We always try to solve a complaint to everyone's satisfaction. You can expect a response within 3 business days.
Imprint
Paracord.shop is the online store for our customers outside the European Union. The overarching brand name is Paracord.eu.
Paracord.eu (Meitrade BV)
Ruben van Duin & Sander Kwantes
Address / Pick-up location:
van der Giessenweg 19
2921 LP Krimpen aan den IJssel
The Netherlands
(Mon-Fri from 08.30 - 16.30 CE(S)T)
Chamber of Commerce Rotterdam 60169486
VAT no.: NL853793037B01
Banking / payment details
Account name: Paracord.eu
IBAN: NL26 RABO 0156068222
BIC code: RABONL2U
Paypal account: paypal.me/ParacordEU
Stay informed
Do you want to keep up with the latest developments and newest colors?
Follow us on social media, or sign up for the newsletter below.